Distressed Cap

At MIRACLE, we work with Printify to produce and ship your orders quickly and reliably. Please review our shipping guidelines below:

Order Processing

• Orders are processed within 2–5 business days after payment is confirmed.
• Each item is made to order, so production times may vary depending on the product and demand.

Shipping Times

• United States: 5–10 business days
• Canada & Europe: 7–15 business days
• International Orders: 10–30 business days (depending on location)

Please note: these are estimated delivery times provided by Printify’s print providers and may vary due to customs delays, holidays, or unforeseen circumstances.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and the items ordered.
• Multiple items may ship separately if produced at different Printify facilities.

Order Tracking

• Once your order has shipped, you will receive a tracking number via email.
• Please allow up to 48 hours for tracking information to update.

Wrong Address Disclaimer

• Customers are responsible for providing the correct shipping address at checkout.
• If the address is incorrect and the order is returned, you may be responsible for additional reshipping fees.

Lost or Delayed Packages

• MIRACLE is not liable for delays caused by the carrier, incorrect addresses, or customs clearance.
• If your order is lost in transit, please contact us at shopluxmiraculum2.0@usa.com, and we will work with Printify to resolve the issue.

Returns Due to Shipping Issues

• Printify does not accept returns due to buyer’s remorse.
• Returns are only accepted for defective or misprinted items.

At MIRACLE, every product is made to order through Printify. Because of this, we do not keep inventory or accept returns for buyer’s remorse, wrong size, or unwanted items. Please review our policy below before placing your order.

Order Issues

We only accept returns or replacements for the following reasons:

• The item is damaged.
• The item is defective.
• The item is misprinted or different from what you ordered.

If you encounter any of these issues, please contact us within 30 days of delivery at shopluxmiraculum2.0@usa.com with:

• Your order number
• A clear photo of the product issue

We’ll work with Printify to resolve the problem by sending a replacement at no extra cost or issuing a refund.

Non-Returnable Items

• Products returned due to buyer’s remorse, size/fit issues, or incorrect shipping addresses cannot be refunded or replaced.
• Because each item is custom-printed, we cannot resell returned items.

Refunds

• Once your claim is approved, a refund will be processed to your original payment method within 5–10 business days.
• If a replacement is preferred, we will ship it at no extra charge.

Exchanges

We do not offer exchanges for different sizes, colors, or designs. Please check size charts carefully before ordering.

Late or Missing Refunds

If you haven’t received a refund after 10 business days:

1. Double-check your bank account.
2. Contact your credit card company or bank (processing times may vary).
3. If you’ve done this and still haven’t received your refund, email us at shopluxmiraculum2.0@usa.com.

✨ At MIRACLE, we care about delivering quality products that make you smile. If you ever face an issue, we’ll do our best to make it right.